Ezoic Intercare is a dynamic healthcare company that focuses on providing value-based care to patients. As Intercare brand ambassadors, everything we do is driven by the desire to make people feel better. Our shared values of people-centeredness, integrity, inclusivity, compassion, excellence, and innovation define what we believe and who we are.EzoicIntercare Sandton Sub-Acute Hospital, located in Morningside, Johannesburg.<\/p>\n\n\n\n
This position\u2019s primary responsibility is to assist nursing staff in maintaining ward operations by performing a variety of administrative and customer service tasks.CRITICAL OUTPUTS:Collaborate with nursing staff to provide prompt and efficient responses to patients and customers.<\/p>\n\n\n\n
To ensure positive working relationships, communicate effectively and promote a supportive team approach.Provide organisational support for patient movement and care delivery as directed by patient care teams.Answer all phone calls and assist in the reception area as needed.<\/p>\n\n\n\n
Where necessary, escalate any concerns to the appropriate line manager, assist nursing staff in maintaining ward operations by performing a variety of administrative and customer service tasks.<\/p>\n\n\n\n
CRITICAL OUTPUTS:
Collaborate with nursing staff to provide prompt and efficient responses to patients and customers.
To ensure positive working relationships, communicate effectively and promote a supportive team approach.<\/p>\n\n\n\n
Provide organisational support for patient movement and care delivery as directed by patient care teams.
Answer all phone calls and assist in the reception area as needed.
Where necessary, escalate any concerns to the appropriate line manager.
Assist in the completion of admission documents.<\/p>\n\n\n\n
Maintain clinical files in accordance with relevant policies and legislation, including patient admissions and discharges.
Develop and implement cost-effective administrative initiatives.
Reporting faulty equipment and system problems to the appropriate department (e.g., IT, maintenance).<\/p>\n\n\n\n
REQUIREMENTS REQUIRED:
Matric\/Grade 12
Office Administration qualification is advantageous.
At least two years of administrative experience in a medical facility.
AS400 System experience is advantageous.
Understanding medical schemes and admission processes
Must be able to use Microsoft Office 365 and have good typing abilities.
Billing and stock-taking experience is preferred.<\/p>\n\n\n\n