Mercedes-Benz

Closing Date: 2024/07/23
Reference Number: MOT240716-20
Job Title: Bookings Clerk – Mercedes-Benz The Glen
Branch/Department: Mercedes-Benz The Glen
Job Type Classification: Permanent
Location – Town / City: Alberton
Location – Province/Area: Gauteng
Location – Country: South Africa

JOB DESCRIPTION

• To organize the workflow in the service department, between service advisors, foreman and clients.
• Update service client on all service bookings
• Communicate with all Service Staff
• Guarantee workshop opening and closing everyday
• Provide help to the Controller, Foreman, Service Manager, Service
• Receptionist
• Book in vehicles
• Guarantee the promotion and adherence to safety principles

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POSITION OVERVIEW
Mercedes-Benz The Glen currently holds a vacancy for a bookings clerk answering to the Service Manager. This position will be suited to a person who has the capacity to maintain high levels of service on an on-going basis and capacity to give incredible client service.

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KEY DUTIES AND RESPONSIBILITIES:

• Automotive industry and service techniques
• Mercedes-Benz products and services
• Customer care and administrative procedures
• Motor industry experience will be a benefit
• Magnificent communication and interpersonal abilities
• Solid organizational and multitasking capacities
• Computer literacy (Microsoft Office, booking software)

QUALIFICATIONS AND EXPERIENCE:

• Grade 12 or equivalent
• Previous experience in a similar role
• Proficiency in English; other languages (Afrikaans/Zulu) a plus
• Customer service certification (advantageous)
• Basic comprehension of automotive technology

ABILITIES AND PERSONAL ATTRIBUTES:

• Legitimate driver’s permit (might be required)
• Attention to detail and critical thinking abilities
• Collaboration work

Application

Apply online here