It’s fun to work in a company where people truly BELIEVE in what they’re doing!
Overseeing the efficient receipt, storage, and dispatch of goods
Minimum requirements:
Grade 12
Competencies
Organizational Skills
Attention to Detail: Ensuring accuracy in documentation, tracking, and inventory management.
Time Management: Ability to prioritize tasks, manage multiple shipments simultaneously, and meet tight deadlines.
2. Technical Proficiency
Software Knowledge: Proficiency in logistics and shipping software, as well as basic office software (e.g., Excel, ERP systems).
Understanding of Shipping Processes: Knowledge of freight, customs, import/export regulations, and related documentation.
3. Problem-Solving Skills
Analytical Thinking: Ability to analyze shipping data, identify trends, and optimize processes.
Decision-Making: Quickly addressing issues such as delays, damaged goods, or discrepancies in orders.
4. Communication Skills
Verbal and Written Communication: Clear communication with customers, suppliers, carriers, and internal teams to coordinate shipments and resolve issues.
Negotiation: Ability to negotiate rates and terms with carriers and suppliers.
5. Customer Service Orientation
Responsiveness: Ensuring customer satisfaction by addressing their needs and concerns promptly.
Relationship Management: Building and maintaining strong relationships with carriers, suppliers, and customers.
6. Attention to Compliance
Regulatory Knowledge: Understanding and ensuring compliance with shipping regulations, customs laws, and safety standards.
Documentation Accuracy: Ensuring all shipping documents are accurate and complete to avoid legal or financial issues.
7. Financial Acumen
Cost Management: Ability to manage and reduce shipping costs while maintaining service quality.
Budgeting: Understanding and managing shipping budgets and expenses.
Key responsibilities
Managing stock control and coordinating delivery schedules.
Handling documentation, data entry, and customer service.
Processing shipment requests and assisting with necessary documentation.
Providing customer service support related to order information
Closing date: 10 September 2024
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
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